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HR & enterprise operations · Arabic first

Every person. Every process. Every figure explained.

Masar runs people, pay and operations for organisations in eight Arab countries — Arabic-first, bilingual by design, and able to show the working behind every number it produces.

Masar · Executive overview
Masar executive overview: headcount, Saudization, pending approvals and end-of-service liability

End-of-service liabilityrecalculated from every contract

Saudization 73.9%read from the roster, never typed

3 approvals waitingeach with its clock and its escalation

Social insurance, set up for every authority you report to
GOSISaudi Arabia
GPSSAUnited Arab Emirates
GRSIAQatar
PIFSSKuwait
SIOBahrain
SPFOman
NOSIEgypt
SSCJordan
Why Masar

One platform your whole company can trust.

Most companies run people on a patchwork of systems, spreadsheets and e-mail — and when a number is questioned, nobody can show where it came from. Masar replaces the patchwork with one platform that knows each person, follows each country's law, runs the routine by itself and records every decision.

Today, in most companies
  • Leave balances kept in a spreadsheet
  • Payroll exported from another system
  • Approvals lost in e-mail threads
  • A separate tool for recruiting
  • Assets and custody on paper
  • Renewals noticed after they expire
  • No one can explain the end-of-service figure
  • Every new country is a new project
With Masar

One record per person. Every rule written as data. Every decision on record.

See it on your company
One platform

Everything about a person, in one place.

From the first application to the final settlement, Masar keeps one record per person. Recruitment, contracts, leave, attendance, payroll, performance, assets and housing all read and write the same record — so nothing is typed twice and nothing disagrees.

  • Core HR, org chart, contracts and employment actions
  • Leave and hourly permissions by policy
  • Attendance from devices and geofenced clock-ins
  • Payroll, payslips, WPS and bank files
  • Talent acquisition, offers and onboarding
  • Performance reviews, KPIs, goals and 360
  • Employee experience, eNPS and recognition
  • Assets, fleet, housing and work orders
  • Self-service requests, letters and loans
  • Projects, budgets and posting to your ERP
See the platform
Every app a workspace has, on one home screen.
Governance

Every decision has an owner, a reason and a record.

Approval chains are written as data for every kind of request. A step that names a person can be signed only by that person or someone they delegated — never by an administrator. What was approved stays frozen, a request that changes nothing is refused, and every event is written to the audit log in plain words.

  • Approval chains for 23 kinds of request
  • Named approvers can never be bypassed
  • Delegation only by the approver
  • Escalation on working-day clocks
  • Decisions frozen once approved
  • Balances from an append-only ledger
  • A change must change something
  • An audit log in words, in both languages
An escalation policy, day by day: reminders, then the approver's manager, then HR.
Automation

The routine runs itself. People handle the exceptions.

Masar runs the work nobody should do by hand — on a schedule, in every workspace, and every run is recorded. Accruals and the year-end close, renewal reminders, reviews that start themselves, reminders and escalations for waiting approvals, and candidate e-mails at each stage.

  • Leave accruals, expiry and the year-end close
  • Document, licence and contract renewals
  • Reviews that start at probation end or a work anniversary
  • Automatic decisions for safe requests, within your limits
  • Recruitment rules that move candidates forward
  • Stage e-mails to candidates, in their language
  • Survey waves that schedule themselves
  • Your data delivered to your own storage
Masar's scheduleRuns in every workspace — every run recorded
  • Every 5 minutesApproval remindersTells approvers a request waits for them, and applies the escalation policies: reminders and notices when an approval step has waited too long, for every app's requests.
  • Every minuteNotification e-mailsSends the e-mails behind every app's notifications, in every workspace — within a minute of being raised.
  • Every 5 minutesInterview reminders & requisition preparationReminds the people on an interview — at the times chosen when it was scheduled — in the app and by e-mail, and keeps Masar's preparation of new requisitions moving (Talent AI & Automation).
  • Every 15 minutesAnnouncementsPublishes scheduled announcements and sends acknowledgement reminders.
  • Daily 00:15Leave balancesAccruals, expiry of dated credit, the January year-end close and attendance shortfall reminders.
  • Daily 06:00Documents & contractsEmployee document expiry reminders and contract auto-renewals.
  • Daily 07:00Performance reviewsReview deadline reminders and automatic reviews that are due.
  • Daily 08:00Administration renewalsLicence, account and document renewal reminders and the work-order SLA scan.
  • Daily 08:10SurveysOpens and closes scheduled surveys and creates the next wave of survey programmes.
Masar AI

AI that prepares the work — and never takes the decision.

Masar's assistant drafts a new requisition before a recruiter opens it, reads every CV and judges each requirement with the CV's own words, writes announcements in both languages and checks review comments for fairness. Every suggestion waits for a person, and every skill also works without an AI provider.

  • Draft a requisition's job description
  • Tailor a requisition's requirements
  • Suggest a requisition's salary band and budget
  • Read a CV with Masar
  • Screen a candidate with Masar
  • Write an announcement
  • Check a review comment
  • Match records with the ERP
Meet Masar AI
A requisition Masar prepared — each step done, each with its reason, waiting for review.
Country compliance

Each country's labour law, set up on day one.

A new workspace starts from its country's law: leave and public holidays, probation and notice, working and Ramadan hours, overtime, social insurance and end of service. 8 countries today — and every value is data HR can read and change when the law changes.

  • GOSI, GPSSA, GRSIA, PIFSS, SIO, SPF, NOSI and SSC
  • WPS files for Saudi Arabia and the UAE
  • Overtime by working day, rest day and holiday
  • Partial months for joiners and leavers
  • End of service by each country's schedule
  • Saudization and the workforce mix
  • Licences and government accounts with renewal owners
  • Compliance gates before a settlement
Explore the eight countries
Each country's labour rules — probation, notice, hours and Ramadan — with the law they come from.
Transparent numbers

Every number comes with its working.

Payroll, leave, insurance and end of service are calculated by engines that write down each step — the rule they applied, the figures they read and why. HR can explain any result to an employee, an auditor or a ministry in one sentence.

  • Each step names the law, policy or version it applied
  • Wages from the contract in force that day
  • Balances from the ledger — never retyped
  • What an approver saw is what stays, in the PDF too

End-of-service settlement

Saudi Labour Law Art. 84–85
  1. Service, 1 Mar 2020 – 20 Sep 20262,395 days ÷ 3656.5616 years
  2. Gratuity wagebasic 6,000 + housing 1,500 + transport 6008,100 ⃁
  3. Years 0–55 × half a month2.5000 months
  4. Years 5–6.561.5616 × a month1.5616 months
  5. Entitled award4.0616 months × 8,10032,898.96 ⃁
  6. Resignation after 5–10 yearstwo-thirds of the award× 0.6667
Paid on resignation 21,933.74⃁

The figures of Masar's own demo workspaces — checked against each country's law by automated tests every time we build.

Enterprise-grade

Built to the standard of an enterprise suite.

Underneath the screens is the platform a large organisation needs: isolation, ownership of your data, a system that watches itself, and room for every team, branch and organization you have.

Isolation in the database

Every workspace's rows are walled off by the database itself, under a restricted role.

Your data is yours

Every record and file in one package — on request, or delivered to your own storage on a schedule.

It watches itself

Health checks, alerts and encrypted nightly backups that are read back to prove they restore.

Every event, in words

The audit log reads as sentences in both languages, with names — never ids.

Teams scoped per app

Roles and a permission matrix, and app teams limited to the departments, branches or records they serve.

Your own sign-in

A branded sign-in on your own sub-domain, for multiple organizations, branches and currencies.

One API for every client

A single documented contract serves the web today and mobile and desktop apps tomorrow.

205 guides inside

Every screen explains itself to each role, in both languages, with its own screenshots.

By the numbers

The depth of an enterprise suite.

Counted from Masar's own code each time this page is built — the proof under every number comes from the product itself.

8countries

Each set up from its own labour law the moment a workspace is created.

SAAEQAKWBHOMEGJO
2languages

Every screen, record, report and payslip — written in both, never machine-translated.

Every figure explained.وكل رقم بحسابه.
22apps and layers

A workspace is composed from what it uses. Switch any of them on or off — nothing breaks.

10 apps5 add-on modules5 Pro layers2 always included
23request types

All through one approval engine, where a named approver can never be bypassed.

Leave requestPayroll runJob requisitionEnd-of-service settlementBudgetAccess request+17 more
205in-app guides

One for every screen, in both languages, with screenshots in the reader's own language.

594user stories
1,014words explained
900questions answered
18AI skills

Each one also works without an AI provider, falling back on Masar's own rules.

Read a CV with MasarScreen a candidate with MasarTailor a requisition's requirementsCheck a review commentMatch records with the ERP+13 more
The platform

One person, from first application to final settlement.

A candidate becomes an employee without becoming a second record. The same person flows through contracts, leave, attendance, pay, performance and end of service — every app reading one identity.

  1. Candidate
  2. Offer
  3. Employee
  4. Time off
  5. Payroll
  6. Performance
  7. End of service

People & time

Directory, org chart, contracts and employment actions; leave and hourly permissions by policy; attendance from devices and geofenced clock-ins; shifts and self-service.

PeopleTime offAttendanceSelf-service

Pay & compliance

Payroll runs signed step by step, payslips, WPS and bank files; social insurance for eight authorities; end of service by each country's law; postings to your ERP.

PayrollSocial insuranceEnd of servicePayroll Intelligence

Talent acquisition

Requisitions with approvals, public application links, a pipeline per job, blind interview scorecards, offers and candidate e-mails in the candidate's own language.

Talent acquisitionTalent AI & Automation

Performance & experience

Review cycles with self, manager and 360 reviews, KPIs and goals, calibration on a board and a 9-box; eNPS and engagement surveys whose anonymity is protected by design.

Masar PerformanceEmployee experienceExperience Insights

Operations & assets

Government licences and compliance gates, fleet, housing, work orders, workplace booking on floor plans, security & access, and a fixed-asset register with depreciation books.

AdministrationMasar AssetsFleet & transportationHousing & accommodationSecurity & access

Finance & integrations

Budgets on a signed ledger, projects and costing, compensation scales, ERP posting with Masar matching your accounts, cost centres and people — and your data, whole, whenever you ask.

ProjectsAnalyticsERP posting
Eight countries · one core

Each country's law, as data — never as code.

Create a workspace and Masar sets it up from its country's law: leave and holidays, payroll and overtime, social insurance and partial months, end of service, probation and notice. HR can read every value — and change it when the law changes.

Saudi Arabia

Saudi Labour Law Art. 53, 75, 98 (amended by Royal Decree M/44, in force 19 Feb 2025)
Social insurance
General Organization for Social Insurance (GOSI)
Currency
Saudi riyal (SAR)
Probation
90 days, up to 180 days with an extension
Notice
60 days by the employer · 30 days by the employee
Working time
8 hours a day · 48 hours a week
Ramadan
6 hours a day, for Muslim employees
Annual leave
21 days; 30 after 5 years
Maternity leave
84 days
Overtime, per hour
Working day: the hourly wage + 50% of the basic hourly wage
Weekly rest: the hourly wage + 50% of the basic hourly wage
Public holiday: the hourly wage + 50% of the basic hourly wage
End of service
Half a month's pay a year for the first 5 years, then a month's pay a year — on the full wage; on resignation: none under 2 years, a third from 2 years, two-thirds from 5 years, in full from 10 years
As set up in a new workspace — every value is editable by HR when the law changes.
Masar AI

One assistant. Governed, explained, optional.

Every AI capability in Masar belongs to one assistant — the Masar Guide. It prepares work for people to review, reads what people send and checks what people write. It never decides for them.

Prepares

A new requisition arrives already drafted — the description, requirements from your own catalogue, a salary band inside the grade. Nothing is saved until a recruiter reviews it.

Reads and ranks

Reads every CV — Arabic or English, Word, PDF or a photo — and judges each requirement as met, partly met or missing, quoting the CV's own words. It ranks; it never rejects anyone.

Writes and checks

Drafts announcements in both languages and behavioural anchors for reviews, checks review comments for fairness, reads survey comments, and matches your ERP accounts and import columns.

  • Works without an AI provider — every skill has a built-in fallback.
  • Each skill is switched on per workspace, role and model from Masar's Skill studio.
  • Every run is metered — never its text, never the person.
Masar's screening
Masar's screening of a candidate: each requirement judged with the CV's own words as evidence

Evidence, not opinionA quote must be the CV's own words

Arabic first

Two languages. One product.

Drag across the screen: the same settlement, in English and in Arabic. Not a translation layer — Masar was built in both.

The end-of-service settlement in Arabic
The end-of-service settlement in English
Englishالعربية
Two names for everything

Every department, position, leave type and person carries its English and Arabic name — typed by people, never machine-translated.

Every report, both ways

Payslips, certificates, contracts, settlements and every export print in either language, right to left in Arabic.

Guides written twice

205 in-app guides, each in English and Arabic, each with screenshots of the screen in the reader's own language.

Packages

Pay for the apps you use.

Every workspace is composed from the apps in its plan. Add one when you need it — the rest of the platform already knows how to work with it.

Every workspace

Always included, whatever the plan.

Directory & locationsApprovals & delegationsWorkflows & numberingEscalation policiesE-mail deliveryYour data

Apps

Switch one on or off at any time — nothing breaks for the people using it.

PeopleSelf-serviceTime offAttendancePayrollProjectsTalent acquisitionAdministrationEmployee experienceAnalytics

Add-on modules

Full products of their own — Masar Assets is also sold on its own.

Masar PerformanceMasar AssetsSecurity & accessFleet & transportationHousing & accommodation

Pro layers

Deeper capabilities on top of an app you already have.

Payroll IntelligenceTalent AI & AutomationCommunications ProExperience InsightsLifecycle & Retention
Book a demo

See Masar run on your company's reality.

Choose your country and we'll create a workspace from its labour law in front of you — then run a month of it.

Scan to book a demo from your phone — or write to [email protected]